Cancellation policy

Last updated: November 11, 2026

How Subscribe and Save works

When you choose Subscribe and Save, you save 10% on the Perfecting Lotion, Tallow Balm or Firming Serum, and 15% on the Complete Protocol. Your order is shipped and charged automatically at the delivery interval you selected at checkout (every 4, 6 or 8 weeks). Subscription orders ship free within the US.

Billing

Your payment method is charged at checkout for your first order and then on each renewal date at the price shown at checkout, until you cancel. Subscription savings cannot be combined with other discounts.

Skip, change or cancel

You can skip an order, change your interval, or cancel at any time before your next billing date. Sign in to your CKYN customer account, using the link in your order confirmation email, to manage your subscription. Changes made after a renewal has been charged apply to the following order.

Refunds

Subscription orders follow our Refund Policy. All sales are final, and damaged or incorrect items are replaced.

Contact

Questions about your subscription? Email garrick@ckynshop.com.